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Review of SEIPS Course on HFE and Patient Safety

This summer I wrote about the SEIPS Course on HFE and Patient Safety and that I thought it would be a useful. I was unable to attend it but one of my readers, Satish, did attend it and he was gracious enough to provide a review for us. Satish Duryodhan works as Assoc. VP at Hexaware Technologies Limited and leads Hexaware’s Healthcare Practice. I met Satish during my recent trip to India.

Shahid N. Shah

Why Users Don’t Upgrade

Kathy Sierra ponders why it’s so hard to get users to upgrade. If you’re in the software business upgrades mean income and Kathy’s posting is a good summary on what it might take to get users to upgrade.

Shahid N. Shah

Consumer and practitioner-friendly Healthcare Search Engine upgraded

Healia, which I wrote about a few months back, is a consumer-focused health search engine which makes it easier to find healthcare-specific information. A new version of the software is being introduced, with the following added features: Enhanced the accuracy and performance of the filtering algorithms Additional filters to allow people to filter by the topic of the document when they submit a disease or drug-related search

Shahid N. Shah

Analytics tools are bit more expensive than you think

Many of us run to reporting and analytics vendors because our users scream for reports and we think that if we “just give them a tool” they will be able to make things work and get their own reports. Most of us are finding that not to be the case because we underestimate the effort and time necessary to do analytics and run “user friendly” reporting systems. The main reason we’re surprised is that we believe everything we see during the web analytics demos that vendors present.

Shahid N. Shah

Guest Article: Is e-Health An illusion?

Dennis de Champeaux, who runs Ontooo, questioned the viability of eHealth last year. He argued the US has not been able to achieve cost effective quality healthcare (which is eHealth’s key potential contribution) and there is no stakeholder that eHealth can do business with. His post was picked up by an east coast VC – who was sick and tired from pie in the sky eHealth business plans – that he put it on his blog at [www.

Shahid N. Shah

Getting small databases like Access and Excel under control

One of the most difficult tasks I have seen my customers grapple with as I advise them on technology strategy for their information management needs is how to get a handle on those pesky Microsoft Access and Excel “files”. While we tend to treat these “documents” as simple file management problems they are far more than that: they are real applications and they are real databases with complete enterprise architecture impacts.

Shahid N. Shah

The Benefits of Working With Tech Startups

My friend Eric Spiegel just finished a nice article on working with startups. It’s a great explanation to customers on why they should do it and what some of the challenges are.  The challenge that early stage firms encounter is that customers don’t usually understand they need to deal differently with a startup than an established technology vendor. Let’s be clear what “early stage” means. A company with 50 employees, a few million in revenue and a version three product is not early stage.

Shahid N. Shah

NIST Releases Recommendations for Securing Web Services

NIST Special Publication 800-95 addresses security needs for networks in which automated Web services are being deployed in service-oriented architectures. It’s only in draft but it covers the basics fairly well. If you’re doing business with the government and you plan to offer consumable services it’s worth making sure you follow the recommendations since the NIST requirements will start showing up in RFPs soon.

Shahid N. Shah

How to reduce database management costs

Our health IT databases, like in most other industries, are growing fast and sometime out of control. Every time we turn around there’s another database vendor, small access database, a big Excel file, or embedded database to contend with. Here are some quick but not easy ways to analyze and reduce your database costs: Virtualization — instead of putting everything on physical servers, use tools like VMware and Microsoft Virtual Server to store multiple vendor database servers onto a single physical server.

Shahid N. Shah
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